Standard operating procedures sop template

Standard operating procedure software provides centralized, often cloud-based, support for SOPs. Functions include purpose-built templates for documents, document and change control, review scheduling, tracking for revision approvals, task tracking, training and logging of training sessions, acting as a central repository for documents, and more.

Many regulations and governance frameworks call for standard operating procedures to be defined, enacted, and periodically reviewed. In these instances, SOPs prove that your organization follows guidelines in day-to-day activities and provide a structure for capturing the details of tasks and activities. Use SOPs to show compliance with some of the following standards and regulations:. A template should guide you as to what content to include.

Here are the main characteristics of an SOP:. An SOP generally includes two parts: identifying information document control information and content, which includes the procedures and supporting information.

Identifying Information Document Control Information or Metadata : Document control information, such as the logo, the title of the SOP, and so on, is often rendered in a table on the front page or at the top of the document. However, if you have a simple one- or two-page SOP, you can also list this information along the left margin.

Here are some examples of metadata:. SOP Content: Although your organization may need more or less of each type of element, an SOP usually contains the following sections:.

Creating an SOP may seem daunting. But, if you follow a few simple steps, you can quickly get your document on track. To learn more about writing an SOP, read this article.

A template saves users time by eliminating the need to format the document with fonts, styles, and colors. More importantly, it reminds users of the types of information they must include to create an effective document. If you are creating a new SOP template or customizing one for your organization, follow these steps:. No matter your line of business, help desk SOPs guide your customer service staff to process online and telephonic customer problems and questions, providing consistency and structure to staff responses.

Complete this help desk SOP template to describe such things as information to collect during first contact with a customer, prioritization of issues based on a predefined priority matrix, troubleshooting steps for known issues, and customer follow-up processes. Standard operating procedures are crucial to maintaining consistency and quality of service in a hotel. An SOP can form the basis of a checklist for daily tasks and provides training material for new employees and refresher material for existing employees.

A hotel usually has multiple short SOPs covering everything from the check-in process to bill disputes to evening bed turndown. This Word template helps you describe how bell desk staff should greet new guests on arrival, move luggage, gather luggage, assist guests on checkout, and organize and store guest items in long-term storage.

Standard operating procedures are crucial to the efficiency and safety of any laboratory. Although not every process or chemical is governed by law, SOPs help employees, students, and others in a lab work safely with chemicals and processes that can cause injury or workspace damage. Laboratory SOPs in particular should be collaborative efforts that leverage the expertise of people who work daily in your facility. Also, augment your own processes by using data sheets and manufacturer documentation to understand and describe substances and equipment.

Use this Word template to comply with all the SOPs for working in a lab. Order and routine are important in any warehouse, but if your facility handles regulated material, well-considered procedures may be necessary for compliance. Use this SOP template in Word to detail approved vendors and processes for ordering material, catalog where shipments are received, document how deliveries should be verified before acceptance, and keep track of how paperwork such as packing slips and labels is processed.

IT standard operating procedures may be required by your organization for compliance with financial and technical regulations and standards. This IT standard operating procedure template in Word provides a reminder not only to define and document troubleshooting, security events, and setup procedures, but also to create maintenance schedules, procedure checklists, and configuration notes and diagrams. Use this SOP template in Word to detail HR processes from recruitment to hiring and termination for such matters as employee conduct, computer and phone policy, and more.

Also, consider these employee onboarding checklists. Undoubtedly, the most important SOP a restaurant of any size can publish concerns food safety. This restaurant food safety SOP template in Word is essentially a manual that covers employee hygiene, food storage, correct cooking and cooling procedures, utensil use, and more. A restaurant SOP should also specify who inspects for correct procedure, logging practices, and record archiving routines. Pharmacy Standard Operating Procedure Template.

The goal of a pharmacy SOP is risk management. Use this pharmacy template in Word to detail definitions, responsibilities, and procedures. In this template, you describe what to clean, how to clean it, and who should clean it.

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What is a standard operating procedure SOP? What is a good SOP format? Get our free SOP template to jumpstart your documentation. What should an SOP include? Our proven standard operating procedure SOP template jumpstarts your productivity. More Guru Card templates. Check out some of these templates or view all here. Crafted by. Slack Best Practices Use this template to share best practices for using Slack at your company.

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